1. Digital Deliverables

All our core services, such as:

  • Software solutions

  • Websites

  • Mobile applications

  • Technical reports and documentation

are delivered digitally, via email or through secure online platforms such as:

  • Google Drive

  • Dropbox

  • FTP Servers

  • Project management platforms (e.g., Jira, Asana, etc.)

There are no shipping fees associated with these digital deliverables.

2. Physical Products (if applicable)

In some cases, physical products or hardware may be involved, such as:

  • Pre-configured devices or systems (e.g., IoT devices or hardware for a software solution).

  • Printed materials or technical documentation for large-scale projects.

For these cases, we ship physical products to the client’s location.

  • Shipping Locations: We ship to addresses within Pakistan and internationally. Shipping charges are calculated based on the destination, weight, and size of the item being shipped.

  • Shipping Methods: We use reliable third-party courier services such as:

    • TCS

    • Pakistan Post

    • DHL

    • FedEx (for international deliveries)

  • Processing Time: Physical products will be shipped within 3-5 business days after the final approval of your order or project deliverable.

  • Shipping Fees: Shipping fees for physical products are separate from our service fees. The exact shipping cost will be communicated to you prior to shipment based on the delivery address.

3. Tracking and Delivery

Once your physical product is shipped, we will provide you with a tracking number so you can monitor the progress of your shipment online. For international deliveries, please allow additional time due to customs processing and international shipping.

  • For Domestic Shipments (Pakistan): Typically, delivery takes 3-7 business days, depending on your location.

  • For International Shipments: Delivery times can range from 7 to 14 business days, depending on the destination and the shipping method chosen.

If there are any issues with your shipment, such as delays or lost packages, please contact us immediately, and we will assist you in resolving the situation.

4. Delivery Address

Please ensure that the shipping address you provide during the order process is accurate and complete to avoid any delays. If there are any changes to your address after the order has been processed, notify us as soon as possible to ensure timely delivery.

5. Customs and Import Duties (for International Orders)

For international shipments, you may be subject to customs duties or taxes imposed by the destination country. These charges are the responsibility of the recipient. We recommend contacting your local customs office for more details on potential charges before placing an order.

6. Returns and Exchanges (for Physical Products)

If you have received a physical product and it is damaged or defective, please contact us within 7 days of receiving the item. We will provide instructions for returning or exchanging the product. Please note that digital products and services are non-returnable and non-refundable once delivered.

7. Contact Information for Shipping Inquiries

If you have any questions about shipping or need assistance with your delivery, feel free to reach out to us:

  • Email: haseebmaliknaushera@gmail.com

  • Phone: +92 3051731144

  • Address: Wah Cantt, Lalazar Nishta Main Road, Street No. 2, First House, Pakistan